Collection and delivery
Because our handcrafted scrap metal sculptures are built from solid automotive parts and heavy salvaged tools, ensuring safe transport requires care. Find complete details below about UK courier delivery, specialised freight for large statement pieces, and free local collection from our workshop in Ystalyfera.
Frequently asked questions
Everything you need to know about how your heavy garden art is packaged, dispatched, and delivered safely to your home or collected directly from our workshop.
Returns & Faulty Items Policy
Every sculpture I create is handcrafted to the highest standard and built to last. However, if your item arrives damaged in transit or features a structural defect, I will absolutely make it right.
- Defective or Damaged Items: If your sculpture arrives with a defect or has been damaged during delivery, please contact me within 14 days of receipt at [Insert Your Email, e.g., info@scrap-metal-art.co.uk] with photos of the issue. I will arrange a full refund, repair, or replacement free of charge, including any return shipping costs.
- A Note on Natural Character: Because these pieces are intentionally handcrafted from salvaged car parts, vintage tools, and upcycled industrial hardware, natural surface imperfections, historic tool wear, and variations in the welded patina are part of the artistic design and are not considered defects.
All returns are handled in strict compliance with the UK Consumer Rights Act.
Have a question about a bespoke piece?
If you have specific access requirements, need a custom freight quote, or want to discuss a custom garden commission, get in touch with our Ystalyfera workshop today.